We understand that making purchases online involves a great deal of trust on your part. We take this trust very seriously and make it our highest priority to ensure the security and confidentiality of the personal information you provide us. Please read our Privacy Policy to learn about our privacy practices.

This Privacy Policy explains how we collect, use, and protect information when you use our website.

We are committed to ensuring your privacy is protected. This policy explains how we use personal information that we may obtain about you. By using our Website you consent to this use.

While exploring our website and everything we have to offer, we may ask you to provide us with certain personal information that can be used to identify you. These include but are not limited to:

First and last name,

E-mail address,

Phone Number,

Your communication preferences,

The Website Policies and Terms and Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the customers are encouraged to frequently visit these sections to be updated about the changes on the Website. Modifications will be effective on the day they are posted.

Merchants will not pass any debit/credit card details to a third party.

Merchant takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, www.smartbulltourism.com cannot guarantee the security of any information that is disclosed online.

The merchant is not responsible for the privacy policies of Websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You can contact the entities If you have any Query regarding the use of information that we collect.

To fulfill our agreement with you, including processing your various bookings, and flights, sending you your itinerary, or contacting you if there is a problem with your reservation.

To register you with our website and administer our website services where you have registered to receive these. You can unsubscribe from these services by contacting us.

To answer any queries you may send to us by email at sales@smartbulltourism.com

We use the information we collect to understand your needs and provide you with a better experience. We can also use the information for the following reasons:

Internal record keeping,

To improve our products and services,

To communicate with you, whether it be promotional material, details about your booking or notices,

To screen for potential risks and fraud to protect our website.

To whom do we share your information?

Your safety and security are of utmost importance to us. Therefore, we take disclosing and sharing of your information very seriously:

We only share your information with third parties to help us use your information as described above.

We will never share or sell your data to any third party for their marketing purposes.

We may share your information with the Immigration Department or other regulatory authorities in your country of departure and/or destination to be compliant with applicable laws and regulations of those countries or to otherwise protect our rights.

To prevent unauthorized access to your information, we put in place physical, electronic, and managerial procedures to safeguard the information we collect online.

Any payment or card details will not be stored on our Website.

Any other personally identifiable information will not be shared, rented, or leased to any third parties.

Our website has an SSL Certificate (Secure Socket Layer) which activates the padlock symbol in your search bar to ensure all connections and content between servers are secure.

Vehicles may be equipped with dashcam technology that records high-definition sound and video. Footage may be used for legal, insurance, and training purposes and may be used to verify performance-related questions, queries, or concerns.

We comply with the strict drone regulations in the UAE. Since we have regular falcon shows on our property, drones are not allowed. Drones will only be permitted under special circumstances with prior approval from us and the UAE General Civil Aviation Authority (GCAA).

You agree that, while participating in any tour, images, photos, or videos may be taken by other participants, Smart Bull, or its representatives that may contain or feature you. You consent to any such pictures being taken and grant a perpetual, royalty-free, worldwide, irrevocable license to the Company, its contractors, sub-contractors, and assigns, to reproduce for any purpose whatsoever (including marketing, promotions, and the creation of promotional materials by or with sub-licensees), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation or compensation payable to you.

We may update the privacy policy occasionally to stay up to date with the latest requirements or due to changes in our practices.

by using our website, you accept the terms, conditions, and information outlined in this privacy policy.

If you have any concerns or wish to raise a complaint on how we collected or used your information, please inform us as soon as possible so we can address it immediately. You can do so by sending an e-mail to sales@smartbulltourism.com or calling +971 56 219 5101.